TRAVEL WITH CONFIDENCE

The extent of coverage of a Travel Insurance Plan will vary depending on the type of insurance chosen. However, most Travel Insurance Plans cover emergency medical expenses, costs for covid related treatment, loss of belongings and baggage, trip curtailment and cancellation, emergency evacuation & repatriation, loss of documents such as passports, credit card fraud, etc. Optional add-on covers such as terrorism extension, cover for adventure sports can be added to a travel insurance policy to further expand protection. Our tie-ups with major international and local travel insurance providers ensure we are able to offer high coverage at affordable premiums for our travel insurance policyholders.

Travel insurance plans do not cover pre-existing illness and cancellation resulting out of testing positive of Covid-19. Hence, it is highly recommended for travelers to activate their insurance policy after testing negative for Covid-19. Covers for terrorism, adventure sports are also not included but can be added to a Travel Insurance Policy in order to enhance coverage.

We offer several Travel Insurance Plans available to cater to a range of diverse needs. Inbound travel insurance policies cover visitors traveling to UAE, while outbound policies cover travelers traveling from UAE to other destinations. Travel Insurance Plans can also be chosen based on the destination of travel, for instance, Schengen Travel Insurance Plans only cater to people traveling to Schengen countries. Travel Plans can also be based on the duration or number of the trips (single trip or annual multi trip) and the number of travellers. Options of individual, family and group Travel Insurance plans are available to choose from.

Yes. We understand travel plans are often evolving up till the very last minute, hence our team of experts can assist you in adding family members to your travel insurance policy, however, this is subject to the Travel Insurance Plan that is selected. Therefore, it is advisable to consult our travel insurance advisors while selecting a plan.

In recent times, travel plans have become highly unpredictable. Hence, we offer our customers the flexibility to change their travel dates. We can accommodate changes on the travel dates prior to the commencement of the trip, however, these changes should be notified at least 24 hours before the flight boarding

Yes. Travel Insurance claims can be registered online as we want to ensure our travel insurance policyholders are supported anywhere in the world, in order to file for a Travel Insurance claim, the policyholder must ensure the claim is registered from the email provided on the travel policy, with the completed claims settlement form and all related documents like medical certificates and receipts, flight tickets, etc. We have a dedicated claims team who will support you through the claim management process.

No. The details cannot be changed online as once the Travel Insurance Policy is issued it can only be revised by the insurance provider. However, as insurance intermediaries, our team of experts will assist you through the process.

Yes, our travel insurance plans cover medical emergencies that arise due to Covid-19. If the infectious disease is contracted after the commencement of the journey, the emergency medical expenses will be covered under our Travel Insurance Plan

As UAE’s leading insurance intermediary, we work with various international and local Travel Insurance providers. The maximum limit for the emergency medical expense benefit will depend on the type of Travel Insurance Policy chosen. Overall, the maximum amount Travel Insurance provider is offering for emergency medical expense benefit is USD 1,000,000.

No, the mandatory COVID 19 tests are not covered under our Travel Insurance plans. However, the expenses that arise due to the mandatory requirement to quarantine in certain countries are covered under our travel insurance plans

Since traveling has become highly unpredictable in recent times, our Travel Insurance plans cover you for trip cancellation and curtailment. Trip cancellation cover applies if you decide to cancel your trip before starting the journey. Trip curtailment cover is applicable if you decide to cut your trip short due to specific reasons.

In these unprecedented times, having a Travel Insurance Plan is very important. To know more about our plans, speak to our team of experts today who will take care of your needs, while you make the most of your trips and holidays.