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Question:

How to submit a health insurance claim?

Answer

Here are the steps you need to follow to submit a health insurance claim in UAE:

For Reimbursement Claims:

Step 

Process  

1

Collect necessary documents: medical bills, invoices, prescriptions, hospital discharge papers, etc.

2

Fill out the claim forms provided by the insurance company or broker. Attach all the documents.

3

Contact your insurance broker to guide you through the process and inform you of any deadlines.

4

Submit the completed claim form and documents to the insurance company, either through the broker or their online portal.

5

Wait for the insurance company to review and process the claim. Reimbursement can take 2-3 weeks.

6

Review the reimbursement statement and follow up if there are any questions or discrepancies.

           

For Direct Billing/Cashless Claims: The hospital will handle the claim processing directly with the insurance company on your behalf. You may need to make a co-payment if certain procedures are not fully covered by the insurance plan.

Step

Process

1

Visit a network hospital for your treatment.

2

Present your health insurance card/Emirates ID to the hospital.

 

Read more about the types of health insurance claims in the UAE and the process of submitting a medical insurance claim.

Related Questions

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